Privacy Policy
Last Updated: July 2026
Introduction
Momentum Wellness ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, purchase our products, subscribe to our communications, or otherwise interact with our services.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Information You Provide Voluntarily
We may collect personal information that you voluntarily provide when you:
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Purchase a product or service
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Create an account (where applicable)
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Contact us
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Subscribe to our email communications
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Complete forms on our website
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Participate in surveys or promotions
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Request customer support
The information collected may include:
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Full name
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Email address
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Billing information
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Purchase history
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Communication preferences
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Customer support correspondence
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Any other information you choose to provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.
This information may include:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited
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Time spent on pages
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Referring websites
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Website interaction data
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General geographic location information
This information helps us improve website performance, user experience, and security.
How We Use Your Information
We may use personal information to:
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Process and fulfil purchases
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Deliver digital products and services
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Provide customer support
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Respond to enquiries and requests
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Manage customer accounts
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Improve our products and services
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Personalise website experiences
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Send transactional communications
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Send newsletters and promotional communications where permitted
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Monitor website functionality and security
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Detect and prevent fraud or abuse
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Comply with legal and regulatory obligations
Email Communications
If you subscribe to our mailing list, we may send:
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Wellness resources and educational content
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Product updates
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Company announcements
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Promotional offers
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Newsletters and marketing communications
You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
Opting out of marketing communications does not affect transactional emails related to purchases, account management, or customer support.
Cookies and Similar Technologies
Our website may use cookies and related technologies to:
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Improve website functionality
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Remember user preferences
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Analyse website traffic and performance
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Enhance user experience
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Support security measures
You may manage or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.
Payment Processing
Momentum Wellness does not store complete payment card information on its systems.
Payments are processed through trusted third-party payment providers that maintain their own privacy and security standards.
We encourage users to review the privacy policies of any payment provider used during checkout.
Third-Party Services
To operate our business effectively, we may use trusted third-party providers, including:
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Ecommerce platforms
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Payment processors
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Email marketing platforms
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Analytics providers
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Website hosting providers
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Customer support tools
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Security and fraud prevention services
These service providers may process information on our behalf only to the extent necessary to provide their services.
Data Security
We implement reasonable administrative, technical, and organisational measures designed to protect personal information from:
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Unauthorised access
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Disclosure
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Alteration
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Misuse
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Loss
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Destruction
While we strive to protect personal information, no method of electronic transmission or storage can guarantee absolute security.
Users provide information at their own discretion and risk.
Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide our services
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Fulfil contractual obligations
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Maintain business records
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Resolve disputes
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Enforce agreements
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Comply with legal and regulatory requirements
When information is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable laws.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Object to certain forms of processing
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Withdraw consent where consent is the legal basis for processing
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Request a copy of personal information held about you
Requests may be submitted through our Contact Us page.
We may require reasonable verification of identity before processing certain requests.
International Data Transfers
Some of our service providers may operate in countries outside your country of residence.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place and that information remains protected in accordance with applicable privacy laws.
Children's Privacy
Momentum Wellness is intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page with a revised "Last Updated" date.
Continued use of our website following the publication of updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how we process data, please contact us through our Contact Us page.
We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.
Momentum Wellness
Supporting healthier lives while respecting and protecting your privacy.